• 12-Jan-2021 to 13-Mar-2021 (EST)
  • Norcross, GA, USA
  • $15.68 to $16.83 DOE
  • Hourly
  • Full Time

Heath, Dental, Vision, FSA, STD, LTD, Life Insurance

Are you looking for a great place to work?  Cable Connections, a Georgia based division of ComSonics, Inc., is the place for you! 

Cable Connections specializes in manufacturing custom cable assemblies and wire harnesses for many different industries, including communication, transportation, technology, healthcare, military and many others.

We are looking for an experienced Customer Service Coordinator who will be responsible for coordinating all aspects of customer service to ensure product on time delivery to ensure the customer promised ship date.

Essential Duties and Responsibilities include:

  • Receiving inbound customer service communications via phone and email after the receipt of purchase order.
  • Works directly with the production and materials teams to ensure a high level of attention is cast on tracking and completion of every cable assembly job.
  • Tracks material kit completion dates and job start dates.
  • Reports and escalates any road blocks to ensure customer the promised ship date.

Qualified candidates shall possess:

  • Minimum of one-year certificate from college or technical school and 12 months related customer experience; or an equivalent combination of education and experience.
  • Strong interpersonal and communications skills
  • High level of professionalism with the ability to manage a large volume of telephone calls/email daily
  • Proven computer skills, including proficiency with Microsoft Office Suite and the ability to competently learn and utilize the company ERP system.
  • Ability to meet and effectively complete tasks and meet stringent deadlines
  • Strong problem-solving skills

ComSonics is an established corporation that offers rich employee benefits including medical, dental, vision & life insurance, short & long-term disability and employee ownership plan.  We offer competitive wages, paid time off, and a clean and engaging work environment.  Work schedule is Monday-Friday! Come join our team!

ComSonics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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